time and case load management communicating across language barriers family law in depth

Intercultural Team-building

The changing face of the workforce brings with it a multiplicity of interaction styles and value systems. Cross-cultural team-building calls for a new kind of flexibility and awareness.

Aim: Address the challenges of creating effective intercultural teams.
On completion participants will be able to:

  • Analyse their own cultural characteristics
  • Identify the impact of cultural difference on communication, co-operation and productivity
  • Use culturally-appropriate motivation tools
  • Deconstruct diverse cross-cultural attitudes to hierarchy, gender and age
  • Simplify and clarify communication of information, questions, explanations and instructions
  • Foster trust and decrease stress
  • Establish a mutually-acceptable work framework
  • Engage in cross-cultural adaptation in the context of a Third Space
  • Establish a unity of purpose and common under standing of priorities, tasks, roles, work practices
  • Provide explicit interaction etiquette guidelines
  • Carry out appropriate comprehension checks
  • Spot potential problems early and nip them in the bud
  • Maximise synergy that increases creative process

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Coming Up

A Public Information Presentation entitled ‘Making a Will won’t kill you’ is to take place in Beara, County Cork at Eyeries National School at 7.30pm on Tuesday 23 February 2016. Hosted by Eyeries NS Parents’ Association and delivered by Anne O’Carroll of Cascade Training Consultancy, this jargon-free presentation gives practical tips on how to make a will, what happens if you don’t and how best to provide for your loved ones, avail of tax breaks and ensure peace of mind. This event is a fund-raiser for the school and is open to all, but parents of young children or other dependents are particularly encouraged to attend. There will be a Question & Answer session afterwards and handouts will be provided.

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Health Service Executive (HSE)

Well-presented course. Facilitators were knowledgeable, good examples, and were fun. Thank you. Really enjoyed the day – has made me think more about how I talk with people who do not speak English. Has given me very useful tips that I can use in profession/job.

Day went very fast. Helps to refocus on what is required by me to improve my communication with non-native speakers in our staff. Really helpful! A great day. Enjoyable and worthwhile; an eye-opener.

Very effective at promoting awareness of our presumptions about another’s understanding.’ ‘Extremely important to all front-line staff.

Course would be highly relevant for all admin/reception staff as well as all professional grades. Examples and comparisons helped to relate the specific skills to real life. Especially like the diversity of activity – lots of interactive exercises. Well done – a lot packed in.

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