time and case load management communicating across language barriers family law in depth

Communicating Across Language Barriers

Interacting with non-native speakers of English?
Need practical solutions? This course is for you!

Our flagship training course helps front-line staff and management to communicate more effectively in English with people for whom English is not a native language.

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Negotiation Skills

Too often ‘negotiation’ is about getting the most and giving the least. This course promotes the concept of Principled Negotiation, not only because it is more mutually beneficial, but because it is more efficient. The focus is on achieving long-term business aims rather than short-term gain.

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Time Management

Live in fear of deadlines? Not enough hours in the day? Do you think you need to develop a healthier relationship to Time? This course will help (if you can fit it in!)

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Effective Communication

Miscommunication costs time and money, and adversely affects productivity and business relationships. Clarity of expression is a skill that can be learned. This course provides the good practices which enable effective communication in a wide range of situations.

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Change Management

Change can be stressful, and if not managed well the desired outcome can be undermined. Old ways of doing things have a tendency to reassert themselves. This course shows how to avoid these pitfalls and help individuals and groups to embrace new paths to improvement.

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Coming Up

A Public Information Presentation entitled ‘Making a Will won’t kill you’ is to take place in Beara, County Cork at Eyeries National School at 7.30pm on Tuesday 23 February 2016. Hosted by Eyeries NS Parents’ Association and delivered by Anne O’Carroll of Cascade Training Consultancy, this jargon-free presentation gives practical tips on how to make a will, what happens if you don’t and how best to provide for your loved ones, avail of tax breaks and ensure peace of mind. This event is a fund-raiser for the school and is open to all, but parents of young children or other dependents are particularly encouraged to attend. There will be a Question & Answer session afterwards and handouts will be provided.

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Dublin City Library Service

Excellent! No time wasted or needless repetition, there was information conveyed all the time. Also relaxed, no jargon and friendly.

Excellent, I will approach many situations in a more confident way. I hope to be more tuned in.

Very useful and will be used in my everyday work.

An excellent learning experience in the field of intercultural communication. Thank You!

Very very practical and useful in an everyday way. Kept my attention all day!


Well thought out.

Fascinating – Very Interesting.

Very focused. Not a minute wasted. Anne and Sabrina worked well together and are obviously really well prepared. Very enjoyable, more of this please!

An invigorating, interesting journey through dealing with interculturalism.

A very useful insight into an underestimated area of work.

Surprisingly better than I had imagined – fun but practical and informative. Thank you.

Very interesting entertaining and crucial for working and living in a multicultural society.

Helpful, enjoyable, professional, realistic and non-judgemental.

Excellent! A high standard of training.

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