Intercultural Communication in Belfast, October 2010
‘One of the best courses on culture that I have experienced in the last seven years.’
Law Centre, Belfast, 25/10/2010
‘Very useful and completely relevant.’
Law Centre, Belfast, 25/10/2010
‘Thoroughly worthwhile. Lively and interesting.’
Law Centre, Belfast, 25/10/2010
Dublin City Library Service
Excellent! No time wasted or needless repetition, there was information conveyed all the time. Also relaxed, no jargon and friendly.
Dublin, July, 2010
Excellent, I will approach many situations in a more confident way. I hope to be more tuned in.
Dublin, July, 2010
Very useful and will be used in my everyday work.
Dublin, July, 2010
An excellent learning experience in the field of intercultural communication. Thank You!
Dublin, July, 2010
Very very practical and useful in an everyday way. Kept my attention all day!
Dublin, July, 2010
Enlightening!
Dublin, July, 2010
Well thought out.
Dublin, July, 2010
Fascinating – Very Interesting.
Dublin, July, 2010
Very focused. Not a minute wasted. Anne and Sabrina worked well together and are obviously really well prepared. Very enjoyable, more of this please!
Dublin, July, 2010
An invigorating, interesting journey through dealing with interculturalism.
Dublin, July, 2010
A very useful insight into an underestimated area of work.
Dublin, July, 2010
Surprisingly better than I had imagined – fun but practical and informative. Thank you.
Dublin, July, 2010
Very interesting entertaining and crucial for working and living in a multicultural society.
Dublin, July, 2010
Helpful, enjoyable, professional, realistic and non-judgemental.
Dublin, July, 2010
Excellent! A high standard of training.
Dublin, July, 2010
Carlow Community Services Centre
‘Hands-on and grounded in reality;Very positive,very helpful.’
Carlow, January 2010
‘Very realistic and down to earth; Real life sketches used;
Both facilitators excellent.’
Carlow, January 2010
‘Excellent and an eye-opener for me.’
Carlow, January 2010
Family Mediation Service
‘Very good overview [of Family Law on Separation or Breakdown] and pointers on where to get more detailed information.’
‘I found most helpful the way in which the law was put into context in real situations.’
‘Best training to date, delighted that Powerpoint was only a minor part of training technique !’
Citizens'Information Board
‘I got great insight into the making of wills and the complications involved.’
‘Very refreshing approach, very interesting day.’
‘Valuable information. Really thought the quiz covered a vast area of issues.’
‘Would like more training like this !’
South Dublin Childcare Committee
‘Enjoyed day immensely. Very entertaining, good use of examples relating to relevant topics and good pictures/notes on flip chart. Anne has great energy and very easy to understand and listen to. It changes viewpoint, gives communication skills to put in place for any difficult situations/conversations etc.’Monaghan County Council
‘Enjoyed both days. Lots of useful information presented cleverly.’
‘Very informative and enjoyable course. I found all the information very useful for future queries.’
Department of Social and Family Affairs (DSFA)
‘Opens our minds to problems and reminds us to slow down.’
Cork‘I found our two instructors were very informative in a relaxed atmosphere. They kept our attention throughout the day.
Dublin‘An informative and valuable course for all grades, and can help in our everyday life both in and out of the office. A non-‘stuffy’ course. Made us feel at ease.’
Waterford‘We are dealing with more and more people who have a poor command of the English language. The course helps to convey to you how customers may feel. Helps you to choose your words more carefully or simply, and deal with stress’.
DublinSouth Dublin County Council
‘Everyone dealing with customers should be encouraged to attend this course.’
Health Service Executive (HSE)
‘Well-presented course. Facilitators were knowledgeable, good examples, and were fun. Thank you. Really enjoyed the day – has made me think more about how I talk with people who do not speak English. Has given me very useful tips that I can use in profession/job.’
Tallaght
‘Day went very fast. Helps to refocus on what is required by me to improve my communication with non-native speakers in our staff. Really helpful! A great day. Enjoyable and worthwhile; an eye-opener.’
Cherry Orchard, Dublin
‘Very effective at promoting awareness of our presumptions about another’s understanding.’ ‘Extremely important to all front-line staff.’
Tallaght
‘Course would be highly relevant for all admin/reception staff as well as all professional grades. Examples and comparisons helped to relate the specific skills to real life. Especially like the diversity of activity – lots of interactive exercises. Well done – a lot packed in.’
Tallaght
Coming Up
Dealing with Debt and New Rights for Cohabitants and Civil Partners are two dynamic, half-day workshops taking place in Dublin City Centre on Weds 14 March.
South Dublin County Council
‘Everyone dealing with customers should be encouraged to attend this course.’