Health Service Executive (HSE)
Well-presented course. Facilitators were knowledgeable, good examples, and were fun. Thank you. Really enjoyed the day – has made me think more about how I talk with people who do not speak English. Has given me very useful tips that I can use in profession/job.
Day went very fast. Helps to refocus on what is required by me to improve my communication with non-native speakers in our staff. Really helpful! A great day. Enjoyable and worthwhile; an eye-opener.
Very effective at promoting awareness of our presumptions about another’s understanding.’ ‘Extremely important to all front-line staff.
Course would be highly relevant for all admin/reception staff as well as all professional grades. Examples and comparisons helped to relate the specific skills to real life. Especially like the diversity of activity – lots of interactive exercises. Well done – a lot packed in.
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Coming Up
A Public Information Presentation entitled ‘Making a Will won’t kill you’ is to take place in Beara, County Cork at Eyeries National School at 7.30pm on Tuesday 23 February 2016. Hosted by Eyeries NS Parents’ Association and delivered by Anne O’Carroll of Cascade Training Consultancy, this jargon-free presentation gives practical tips on how to make a will, what happens if you don’t and how best to provide for your loved ones, avail of tax breaks and ensure peace of mind. This event is a fund-raiser for the school and is open to all, but parents of young children or other dependents are particularly encouraged to attend. There will be a Question & Answer session afterwards and handouts will be provided.
Dublin City Library Service
Excellent! No time wasted or needless repetition, there was information conveyed all the time. Also relaxed, no jargon and friendly.
Excellent, I will approach many situations in a more confident way. I hope to be more tuned in.
Very useful and will be used in my everyday work.
An excellent learning experience in the field of intercultural communication. Thank You!
Very very practical and useful in an everyday way. Kept my attention all day!
Enlightening!
Well thought out.
Fascinating – Very Interesting.
Very focused. Not a minute wasted. Anne and Sabrina worked well together and are obviously really well prepared. Very enjoyable, more of this please!
An invigorating, interesting journey through dealing with interculturalism.
A very useful insight into an underestimated area of work.
Surprisingly better than I had imagined – fun but practical and informative. Thank you.
Very interesting entertaining and crucial for working and living in a multicultural society.
Helpful, enjoyable, professional, realistic and non-judgemental.
Excellent! A high standard of training.