Health Service Executive (HSE)

Well-presented course. Facilitators were knowledgeable, good examples, and were fun. Thank you. Really enjoyed the day – has made me think more about how I talk with people who do not speak English. Has given me very useful tips that I can use in profession/job.

Day went very fast. Helps to refocus on what is required by me to improve my communication with non-native speakers in our staff. Really helpful! A great day. Enjoyable and worthwhile; an eye-opener.

Very effective at promoting awareness of our presumptions about another’s understanding.’ ‘Extremely important to all front-line staff.

Course would be highly relevant for all admin/reception staff as well as all professional grades. Examples and comparisons helped to relate the specific skills to real life. Especially like the diversity of activity – lots of interactive exercises. Well done – a lot packed in.

make an enquiry!

Phone (no spaces)




Coming Up

A Public Information Presentation entitled ‘Making a Will won’t kill you’ is to take place in Beara, County Cork at Eyeries National School at 7.30pm on Tuesday 23 February 2016. Hosted by Eyeries NS Parents’ Association and delivered by Anne O’Carroll of Cascade Training Consultancy, this jargon-free presentation gives practical tips on how to make a will, what happens if you don’t and how best to provide for your loved ones, avail of tax breaks and ensure peace of mind. This event is a fund-raiser for the school and is open to all, but parents of young children or other dependents are particularly encouraged to attend. There will be a Question & Answer session afterwards and handouts will be provided.

Make an Enquiry

Department of Social and Family Affairs

Opens our minds to problems and reminds us to slow down.

Cork

I found our two instructors were very informative in a relaxed atmosphere. They kept our attention throughout the day.

Dublin

An informative and valuable course for all grades, and can help in our everyday life both in and out of the office. A non-‘stuffy’ course. Made us feel at ease.

Waterford

We are dealing with more and more people who have a poor command of the English language. The course helps to convey to you how customers may feel. Helps you to choose your words more carefully or simply, and deal with stress.

Dublin

make an enquiry!