Cascade Training Consultancy Ireland

Practical Interculturalism

This is a universally relevant course, delivering the practical tools and skills necessary for competent intercultural interaction. We examine the component elements of culture shock and culture clash and provide participants with flexible strategies for tackling issues that commonly arise in the multicultural workplace or public sphere.

Aim: Achieve the awareness and skills necessary for effective intercultural interactions in the workplace and public sphere

On completion participants will be able to:

• Define different aspects of Culture
• Describe their own personal and group identity and cultural characteristics
• Recognise the dynamics of ethnocentrism
• Identify with the symptoms of and responses to Culture Shock
• Identify possible pitfalls inherent in cross-cultural interaction in a workplace and social context
• Describe the links between assumptions, presumptions, stereotypes, prejudice and racism
• Describe the spectrum of Cultural Dimensions (collectivist/individualist; direct/indirect etc)
• Participate in current discourse on Culture Clash and Culture Bumps in an Irish context
• Engage with contemporary theories on cross- culturalism, multiculturalism and interculturalism
• Practically apply these theories to day-to-day situations they encounter
• Adopt a less reactive response to unfamiliar communication styles and cultural norms or values
• Engage in cross-cultural adaptation in the context of a Third Space
• Deal confidently and competently with the ever- changing challenges of cultural interface

• Refer to relevant information, advice and support agencies

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